Terms of Service

Terms of Service

This document outlines the rules and guidelines for using our website and consultation forms. Please note that browsing our site or submitting an inquiry does not establish a formal contract or legal relationship.

Last Updated: July 3, 2026

Welcome to our website. These Terms of Service ("Terms") govern your access to and use of the website operated by Shamà Immigration Services ("Company", "we", "our", or "us").

Please read these Terms carefully before using our website or submitting any inquiries through our online forms. By accessing or using any part of this website, you agree to be bound by these Terms. If you do not agree to all of these Terms, you are prohibited from accessing the website or using our services.

1. Corporate and Operator Identification

In accordance with Italian law (Art. 7 of D.Lgs. 70/2003), the operator of this website is identified as follows:

  • Company Name: SHAMÀ & REHMAT SRL

  • Registered Office Address: Via San Cosmo Fuori Porta Nolana, 41, 80142 Napoli NA, Italy

  • Partita IVA (VAT Number): IT 04787630617

  • Contact Email: shamaimmigrationpoint@gmail.com

  • Phone Number: +39 08 119914685

2. No Formal Legal or Immigration Advice

The content, articles, guides, resources, and information provided on this website are intended solely for general informational purposes. They do not constitute formal legal, immigration, or professional advice.

Your use of this website, or your submission of an inquiry form containing your name, email, and phone number, does not establish a formal agency-client, contractual, or consultant relationship between you and the Company. A formal professional relationship is only established once a written, specific consultancy agreement is mutually signed by both parties. You should not act or rely on any information found on this website without seeking tailored professional advice regarding your specific immigration scenario.

3. Accuracy, Timeliness, and Exclusion of Warranties

Immigration regulations, visa requirements, and governmental procedures change frequently and without warning. While we make reasonable efforts to keep the information on this website accurate and updated, we make no guarantees, representations, or warranties of any kind—whether express or implied—that the information provided is complete, accurate, current, or free from error.

4. Permitted Use and Prohibited Conduct

You are granted a non-exclusive, non-transferable, revocable license to access and use our website strictly in accordance with these Terms. As a condition of your use, you warrant that:

  • You will use our contact and inquiry forms strictly to request genuine information regarding our professional immigration services.

  • You will not provide false, inaccurate, misleading, or fraudulent contact information (names, emails, or phone numbers).

  • You will not use this website to distribute unsolicited marketing, spam, or malicious software.

  • You will not attempt to disrupt or interfere with the technical infrastructure, servers, or networks hosting this website.

5. Intellectual Property Rights

All content features and structural layouts found on this website—including but not limited to text, graphics, logos, images, digital downloads, and structural code components—are the exclusive intellectual property of the Company or its licensors, built using the Framer hosting platform. This material is protected by international copyright, trademark, and intellectual property laws. You may not copy, reproduce, modify, republish, upload, or distribute any content from this site without our prior written consent.

6. Limitation of Liability

To the maximum extent permitted by applicable Italian and European law, the Company, its directors, employees, or partners shall not be held liable for any direct, indirect, incidental, special, or consequential damages resulting from:

  • Your reliance on any information or materials found on this website.

  • Any technical errors, service interruptions, or down-time experienced while navigating the website.

  • The unauthorized intervention of third parties or technical security breaches outside our immediate control.

7. Links to Third-Party Applications and Websites (WhatsApp & Google Maps)

Our website contains direct interaction links to third-party applications, specifically WhatsApp for instant messaging communication and Google Maps for geographical navigation and office location visualization.

These links are provided purely for your convenience. We have absolutely no control over, and assume no structural liability for, the software functionality, operational changes, content, or general practices of external providers. Your interactions with those applications are subject entirely to their respective terms of service and end-user license agreements.

8. Governing Law and Jurisdiction

These Terms of Service, along with any disputes arising out of or related to your use of this website, shall be governed by, interpreted, and construed in accordance with the laws of Italy.

Any legal action or proceeding arising under these Terms shall be brought exclusively before the competent courts of Napoli, Italy, except where mandatory consumer protection laws dictate otherwise.

9. Modifications to the Terms

We reserve the right to review, update, or alter these Terms of Service at any time without prior notice. Any modifications will become effective immediately upon being published on this webpage. Your continued use of the website following the posting of changes constitutes your formal acceptance of the revised Terms.